Greenlight Privacy Policy 

Last Updated: September 30, 2024 

At Greenlight, we respect your privacy. Please read this privacy notice to learn how we collect, use, share and otherwise process your information. This privacy notice applies to Greenlight Information Services, LLC (“Greenlight,” “we,” “ours,” “us”) and it explains how we collect, use, and share information that we gather on subdomains and websites on www.greenlightcyber.com (“Website”).  

This privacy notice does not apply to the way we process information on behalf of our customers. We process and safeguard information on behalf of our customers in accordance with our agreements with our customers.  

If we are processing your information on behalf of one of our customers, please contact the customer directly for information regarding how they use and share any personal information gathered from our services. 

1. Information We Collect 

You may give us information by entering information through our online forms or surveys, or inputting information while using our Website. 

In addition, like many website operators, we collect information that your browser sends whenever you visit our Website. This includes log data, such as your computer’s IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means. You can control cookies in your browser to enable or disable them. 

If you access our Website through third parties, or if you share content from our Website to a third-party social media service, the third-party service will send us certain information about you if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service. 

2. How We Use Your Information  

We use your information for the following purposes: 

• To provide you with the services on our Website, which includes: 

• providing customer service, and  

• verifying customer information.  

• To provide analytic services, such as analyzing customer usage and improving services offered. 

• To conduct market research and project planning. 

• To detect security incidents, protect against fraudulent or other criminal activity, debug and repair errors, and maintain the overall quality and safety of our Website. 

• To fulfill our legal and financial obligations. 

• To provide you with employment opportunities. 

Unless you ask us not to, we may contact you to tell you about specials, new products or services, or other marketing or promotional materials. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise). 

3. How We Share Your Information  

We may share your information with other users or the public with your consent.  

We share your information with our third-party service providers and any subcontractors required to offer you our products and services. The service providers we use help us to: 

• Run, operate, and maintain our Website through third-party platforms and software tools; 

• Perform content moderation and crash analytics; 

• Run email messaging campaigns; and  

• Provide technical and customer support. 

Some external service providers may also collect information directly from you (for example, a form provider may request your name and other identifying information) in accordance with their own privacy policy. These external service providers may share this information with us. 

We may also aggregate or otherwise strip information of all personally identifying characteristics and may share that aggregated, anonymized data with third parties or publish it. We reserve the right to make use of any such aggregated data as we see fit. 

We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection. 

We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to respond to a customer inquiry). 

4. Cookies 

To make our Website and services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. It enables the website to remember your actions and preferences over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. 

5. HubSpot 

We may use HubSpot cookies. We use the information we get from HubSpot only to improve the Website. We do not combine the information collected through the use of HubSpot with personally identifiable information. Please refer to HubSpot’s Privacy Policy for more information.  

You may wish to restrict the use of cookies. Please be aware that some of the features of our Website may not function correctly if you disable cookies. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful: 

• Cookie settings in Chrome 

• Cookie settings in Firefox 

• Cookie settings in Microsoft Edge 

• Cookie settings in Apple Safari 

6. Your Access to and Control Over Information  

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website: 

• See what data we have about you, if any. 

• Change/correct any data we have about you. 

• Have us delete any data we have about you. 

• Express any concern you have about our use of your data. 

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at 949-359-0870 or via email at info@greenlightcyber.com 

7. Security 

We implement a variety of security measures to maintain the safety of information when you enter, submit, or access your information. However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be appropriate technical and organizational measures to protect the confidentiality, security, and integrity of information obtained through the Website, we cannot ensure or warrant the security of any information you transmit to us. 

8. Links 

This Website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site that collects personally identifiable information. 

9. Children’s Privacy  

Our Website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the contract details provided at the end of this privacy notice. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. 

10. Change of Control  

Your information may be transferred to a third party because of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your personal information. 

11. Policy Updates  

This policy may be periodically updated. We encourage you to periodically review this privacy notice to ensure you are familiar with the most current version. Please review carefully before submitting personal information to our Website. The date the privacy notice was last updated is indicated at the top of this page. 

12. Contact Information  

If you wish to contact us or have any questions about or complaints in relation to this privacy notice, please contact us at info@greenlightcyber.com